Orders within Greater Cairo, Giza, and Alexandria arrive in 2-5 business days. All other Egyptian governorates will receive their orders within a maximum of 5-7 business days.

Yes, we provide free shipping for your first order above 1399EGP in Greater Cairo (Cairo, Giza, 6th October)

To get your order delivered much faster, we've updated our process, so payment is now made before opening the package.

But your trust in us is everything. That’s why our return policy is simple: if you're not happy, we're not happy.

So please, accept your delivery with confidence. Take all the time you need to check it out properly at home. If it's not right for any reason, just email us. We will start your full refund right away. No hassle, guaranteed.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We process orders quickly, but we will do our best to accommodate your request if the order has not yet been shipped.Contact us

We offer a 100% satisfaction guarantee. If you are not completely satisfied with your WELLOOZ towel, you can return or exchange it within 14 days of receiving your order, as long as the item is in its original, unused condition and packaging. Read our policy by clickinghere.

Our towels are crafted from a premium, advanced microfiber blend. We chose this material for its incredible benefits: it's lightweight, dries in record time, and sheds sand effortlessly.